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Author Topic:   Diners Club cc--provide "primary CDW for car rental?
Jennie

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Posts: 394
From: Scarsdale, NY
Registered: Mar 2001

posted 01-02-2005 14:00     Click Here to See the Profile for Jennie   Click Here to Email Jennie     Edit/Delete Message   Reply w/Quote Post A Reply
On the Frommers bbs one person posted a message stating that to the best of his knowledge, the Diners Club credit card is the only one that covers the car rental CDW as "primary" meaning you do not have to file a claim with your own insurance company (thus avoiding the risk of having your rates raised). Does anyone know if this is correct?
Thanks for you help, Jennie

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JEFF H

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Posts: 2286
From: Tucson,AZ
Registered: Dec 2000

posted 01-02-2005 14:16     Click Here to See the Profile for JEFF H   Click Here to Email JEFF H     Edit/Delete Message   Reply w/Quote Post A Reply
Diners club has been Primary coverage for as long as I can remember.
The others I have seen are only Primary on International Rentals.

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MarkOlenski

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Posts: 73
From:
Registered: Dec 2000

posted 01-03-2005 15:40     Click Here to See the Profile for MarkOlenski   Click Here to Email MarkOlenski     Edit/Delete Message   Reply w/Quote Post A Reply
American Express will be primary for a fee of $25

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akaell

TUG Member

Posts: 168
From: ottawa
Registered: Sep 2002

posted 01-04-2005 20:05     Click Here to See the Profile for akaell   Click Here to Email akaell     Edit/Delete Message   Reply w/Quote Post A Reply
I recently had to sue a bank (Citibank) to get them to make good on their card's collision coverage for rentals. All of which leads me to make the following point:

Unless I am confused, the question of "primary" insurer only arises where more than one company has insured the rental car. I know my own insurance doesn't cover recreational (or business) rentals, and I would have thought that was true of most individuals' policies. In other words for typical holiday purposes, this issue of "primary" doesn't arise, as there is no insurance other than the card if the renter's coverage is waived.

Excuse me if I have misunderstood the issue.

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Jennie

TUG Member

Posts: 394
From: Scarsdale, NY
Registered: Mar 2001

posted 01-05-2005 01:00     Click Here to See the Profile for Jennie   Click Here to Email Jennie     Edit/Delete Message   Reply w/Quote Post A Reply
In 2003, while vacationing in Florida, someone tried to park too close to my rental car and caused a deep scrape and dent all along one side of the vehicle. They drove off in a hurry and left no information. I was told this by an elderly woman who saw it from her window on the third floor and called out to them.

I called American Express to ask them how I should handle it. They told me that New York State law (where I live) requrres me to make a claim with my own insurance company and Amex will then cover whatever they don't. I called my insurance company and they confirmed this information. They also said that since I have a $500. deductible, I might be better off getting the vehicle fixed myself without making a claim, so that there would be no increase in the premium. We have 3 cars insured on the same policy and if I understood her correctly, the premium could increase for all three. BTY, I made this call anonymously from a pay phone and asked a lot of "what if" questions.

Luckily my cousin has a good friend who owns a repair shop and he took care of it for me. He said it would have ordinarily cost about $750. at his "off the beaten path" shop but the car rental company would probably have milked the situation and charged much more. Plus I would have been billed for the number of days the car was out of service. I lost 3 days of use while the repair was being done. They had to sand and paint it in stages. This occurred at the end of an otherwise wonderful vacation and cast a dark cloud over everything. I'm trying to find a way to prevent a repeat of the situation without having to pay the outrageous price of $23. per day for the CDW provided by the car rental company. If I needed the car for just a week it might be worth it for the peace of mind. But I'll be on vacation for 4 weeks this time.

When I posted a similar question on this bbs awhile ago, and a few good TUGgers mentioned that Diners Club is the only company they know of that provides "primary" coverage. I will be calling my insurance company to re-address the issue. I thought that the problem I encountered was mainly because I'm a NY resident but some TUGgers thought it affects all U.S. reidents.

I'm almost tempted to drive down in my own car to save the car rental and airfare costs, plus the headaches of dealing with this type of problem. My old Betsy has so many dings and scratches, I probably wouldn't notice if she had been "decorated" again. And mind you, I have never had an accident or claim in all the years I've been driving.

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JEFF H

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Posts: 2286
From: Tucson,AZ
Registered: Dec 2000

posted 01-05-2005 02:47     Click Here to See the Profile for JEFF H   Click Here to Email JEFF H     Edit/Delete Message   Reply w/Quote Post A Reply
I Don't know if the state of NY has a special rule on the books.

The secondary coverage provided by some credit cards means they will cover only the amount your own insurance didn't cover.
Most American Express cards are also Secondary but It sounds like you can purchase primary coverage from them.
Diners Club however Is Primary coverage meaning it covers the damage and you don't need to file a claim against your own insurance.

Most US Automobile policies extend coverage to policy holders when renting a car for vacations. This is normally only true if you have full coverage on your policy.

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PStreet1

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Posts: 1784
From: CO--but since April 22, Arizona
Registered: Dec 2000

posted 01-05-2005 05:23     Click Here to See the Profile for PStreet1   Click Here to Email PStreet1     Edit/Delete Message   Reply w/Quote Post A Reply
In Europe, other credit cards become primary; in the U.S. none or the others do (except apparently American Express for an added fee); Diner's Club is primary in the U.S. also.

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Icarus

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Posts: 1683
From: Makawao, Maui, HI
Registered: Mar 2001

posted 01-05-2005 05:40     Click Here to See the Profile for Icarus   Click Here to Email Icarus     Edit/Delete Message   Reply w/Quote Post A Reply

Jennie,

I think you may be correct. Diners is primary except for NYS residents. This comes up on Flyertalk all the time.

Check out this thread, especially the 16th post in it:
http://www.flyertalk.com/forum/showthread.php?t=354083

On the bottom of this page click on "Diners Club Insurance Terms and Conditions" and you'll find the t&c for the Auto Insurance on page 2 of that document.


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Visit our Kauai and Maui home page at http://www.flex.com/~dmk/tug/

[This message has been edited by Icarus (edited 01-05-2005).]

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akaell

TUG Member

Posts: 168
From: ottawa
Registered: Sep 2002

posted 01-05-2005 06:29     Click Here to See the Profile for akaell   Click Here to Email akaell     Edit/Delete Message   Reply w/Quote Post A Reply
quote:
Originally posted by JEFF H:
I
Most US Automobile policies extend coverage to policy holders when renting a car for vacations. This is normally only true if you have full coverage on your policy.

Continuing from my previous post:

Yes,my understanding is that I could pay extra and buy coverage from my insurer that would extend to holiday rentals. I don't. I use the card. First, of course, doing so saves the money that I would have had to pay to my own insurer, and secondly it saves me from any "record" with my own insurer in case of accident, as other posts have noted.

It seems strange to me that anyone with this sort of credit card would pay for holiday coverage under such circumstances and create this issue of "primary" insurer? Are you saying that most Americans have the choice and do pay for such coverage?

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JEFF H

TUG Member

Posts: 2286
From: Tucson,AZ
Registered: Dec 2000

posted 01-06-2005 01:17     Click Here to See the Profile for JEFF H   Click Here to Email JEFF H     Edit/Delete Message   Reply w/Quote Post A Reply
quote:
Originally posted by akaell:
Are you saying that most Americans have the choice and do pay for such coverage?

I was saying its the Norm that Automobile Policies in the USA also cover you when renting a Car. It's included in the basic policy if you have Collision coverage on your own car and There is no extra fee that we pay for this.

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Icarus

TUG Member

Posts: 1683
From: Makawao, Maui, HI
Registered: Mar 2001

posted 01-06-2005 01:38     Click Here to See the Profile for Icarus   Click Here to Email Icarus     Edit/Delete Message   Reply w/Quote Post A Reply
Usually collision and comprehensive coverage is tied to a specific vehicle. I think in many cases, your liability coverage is tied to a driver so that might apply when you're the renter/driver of a rental car.

It depends on individual state laws and other things. It's not a given in the US that your personal auto insurance policy will cover you in a rental car. (With NYS residents with auto insurance being a key notable exception.)

Anyway, I always charge all my rentals to my Diners Club Card, and then I don't worry about it.

-David


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Visit our Kauai and Maui home page at http://www.flex.com/~dmk/tug/

[This message has been edited by Icarus (edited 01-06-2005).]

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akaell

TUG Member

Posts: 168
From: ottawa
Registered: Sep 2002

posted 01-06-2005 21:15     Click Here to See the Profile for akaell   Click Here to Email akaell     Edit/Delete Message   Reply w/Quote Post A Reply
quote:
Originally posted by Icarus:
Usually collision and comprehensive coverage is tied to a specific vehicle.

Just a grace note to this: One exception that I have discovered (rather recently)in my policy concerns rentals that occur when the insured car is being repaired. That is, if my vehicle is shop-bound, the collision in my policy transfers to a rental that replaces it.

A couple of years ago during a trip to South Carolina our car was laid up for a couple of weeks. Half-way through I discovered to my horror that I had been paying for the rental company's collision when I was already covered by my own insurance company due to the circumstances of the rental.

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