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Author Topic:   VEP question
bellesgirl

TUG Member

Posts: 186
From: Farmington Hills, MI
Registered: Jun 2004

posted 03-24-2005 15:48     Click Here to See the Profile for bellesgirl   Click Here to Email bellesgirl     Edit/Delete Message   Reply w/Quote Post A Reply
We own at a Gold Crown resort in Florida. I thought I understand the VEP filter but now I am confused.

I thought the filter was to keep us from trading to resorts that are inferior (by RCI's definition, not mine) to my resort and as a result I would not be happy with my exchange. But I have recently found out that Gold Crown resorts are being filtered out as well. If a resort is good enough to be rated GC, how can it not be good enough for my exchange? And most importantly, why am I not allowed to decide if the GC resort is good enough?

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Madge

TUG Member

Posts: 3568
From: Carmel, IN
Registered: Jan 2003

posted 03-28-2005 14:35     Click Here to See the Profile for Madge     Edit/Delete Message   Reply w/Quote Post A Reply
bellesgirl,

Even if a resort overall meets the Gold Crown criteria for a particular area, it may still be different enough from your resort that VEP is too broad.

Actual comment card data from members is used to determine comparable VEP. If you feel you would be willing to take a chance on a resort that our system would not allow, please ask the Guide or supervisor to do a manual search. However, our system will not search automatically for a resort that falls outside of the required VEP range.

------------------
~ Madge

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philemer
Moderator
TUG Volunteer

Posts: 2558
From: Idaho-God's Country.
Registered: Oct 2001

posted 03-28-2005 16:40     Click Here to See the Profile for philemer   Click Here to Email philemer     Edit/Delete Message   Reply w/Quote Post A Reply
quote:
Originally posted by Madge:
bellesgirl,

Even if a resort overall meets the Gold Crown criteria for a particular area, it may still be different enough from your resort that VEP is too broad.

Actual comment card data from members is used to determine comparable VEP. If you feel you would be willing to take a chance on a resort that our system would not allow, please ask the Guide or supervisor to do a manual search. However, our system will not search automatically for a resort that falls outside of the required VEP range.



Madge,
Let me see if I am understanding what you are saying. So, if I have a GC week at a resort with a VEP of 4.8 (out of 5) and I want to trade into another GC resort that has a VEP of, say, 4.1 that I 'may' be blocked from that trade? Then I must call and beg a VG to let me have it? Is this right?

Aren't all GC resort required to have VEPs of 4.0 or higher? I can understand a 'downward' filter when there is a BIG variance between resorts (like 4.5 to 2.5) but blocking out any GC resort when I'm using a GC to search with makes NO sense to me. Enlighten me, please.

Phil

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Judy

TUG Member

Posts: 1810
From: Melbourne Beach, FL & Steamboat Springs CO. owner: Celebrity Resort World of Orlando; The Ridge Tahoe; Hatteras High; Worldmark. member:II,RCI,DAE,SFX
Registered: Dec 2000

posted 03-28-2005 18:40     Click Here to See the Profile for Judy   Click Here to Email Judy     Edit/Delete Message   Reply w/Quote Post A Reply
quote:
Originally posted by Madge:
bellesgirl, However, our system will not search automatically for a resort that falls outside of the required VEP range.

And therefore every member with an ongoing search for that resort has priority over you.
(Madge, I'm only trying to add some more information to your answer. I realize that this is your board. Please correct me if I'm wrong)

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Madge

TUG Member

Posts: 3568
From: Carmel, IN
Registered: Jan 2003

posted 03-29-2005 14:58     Click Here to See the Profile for Madge     Edit/Delete Message   Reply w/Quote Post A Reply
philemer,

Gold Crown standards can vary by broad international markets, even though in North America, they are applied universally.

A specific set of criteria is used to determine eligibility for the Gold Crown and RID awards. These criteria can vary by market, since overall conditions can be different.

VEP can be different enough between two Gold Crown resorts as to put the resorts out of range of each other in our system. This doesn't happen often, and it usually involves two different markets, but it can happen.

------------------
~ Madge

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bellesgirl

TUG Member

Posts: 186
From: Farmington Hills, MI
Registered: Jun 2004

posted 03-29-2005 15:52     Click Here to See the Profile for bellesgirl   Click Here to Email bellesgirl     Edit/Delete Message   Reply w/Quote Post A Reply
Madge,

The resort in question is in North America - it is Mexico. My resort is in Florida. Also, I have a friend who owns an RID resort in the US who was also told he could not book this same GC resort because its VEP was too low. He did get it eventually by having the VC do a manual search and agreeing to not complain if he does not like it (he has stayed there before, although not with RCI).

When I spoke to a VC today about the issue he told me the VEP was lowered because of "a few" bad comment cards. Can the comments of a few impact the vacations of so many?

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Madge

TUG Member

Posts: 3568
From: Carmel, IN
Registered: Jan 2003

posted 03-30-2005 14:41     Click Here to See the Profile for Madge     Edit/Delete Message   Reply w/Quote Post A Reply
bellesgirl,

Sorry to have misspoken. The Latin markets, including Mexico and Central/South America, are distinguished from the U.S. and Canada for purposes of VEP. Comment card scores are compiled in large numbers. A few bad reports would not impact VEP in any substantial way.

------------------
~ Madge

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Mariochgo

TUG Member

Posts: 2
From: Chicago, IL : Galleon Resort; Key West, FL
Registered: Mar 2005

posted 03-30-2005 15:59     Click Here to See the Profile for Mariochgo   Click Here to Email Mariochgo     Edit/Delete Message   Reply w/Quote Post A Reply
I'm new to this board and have learned a lot from this board. When you mention "VEP" what does this mean? Thanks

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bellesgirl

TUG Member

Posts: 186
From: Farmington Hills, MI
Registered: Jun 2004

posted 03-30-2005 17:54     Click Here to See the Profile for bellesgirl   Click Here to Email bellesgirl     Edit/Delete Message   Reply w/Quote Post A Reply
Vacation Experience Profile. Welcome to TUG.

[This message has been edited by bellesgirl (edited 03-30-2005).]

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Madge

TUG Member

Posts: 3568
From: Carmel, IN
Registered: Jan 2003

posted 03-31-2005 14:24     Click Here to See the Profile for Madge     Edit/Delete Message   Reply w/Quote Post A Reply
Mariochgo,

There is more detailed information about VEP in the Ask RCI FAQ's. Let me know if you have other questions.

------------------
~ Madge

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